THE MAGELLAN SUTERA RESORT KOTA KINABALU, MALAYSIA
12 - 15 NOVEMBER 2018

Frequently Asked Questions


  1. How to register for RT16 and / or GA15?
    Participants may register online to attend both RT16 as well as GA15. Please ensure that you use your RSPO Membership Code(s) to enjoy the Member Rates made available only to RSPO Members.
  2. The website seems to be lacking information. Why is that and when will it be available?
    This website is to provide as much general information as possible i.e. dates, venue, programme outline, fees, sponsorship, exhibition etc.

    Further details, especially pertaining to the programme, speakers, etc. will be updated in stages as we progress on the organizing aspects of the meeting.
  3. What are the registration fees and deadlines for RT16?
    All information regarding the registration fees and deadlines for RT16 can be found at http://www.rt.rspo.org/c/rt16-rates-tc/
  4. How do I / we pay for the RT16 registration fees?
    Participants can make payment using the following methods:
    1. Bank Draft
    2. Telegraphic Transfer
      (Full payment must be received by the RSPO Secretariat to confirm registration)
    3. Credit Card
      (Credit card payments are charged using a secured payment gateway: iPay88.com)
    4. Company Cheque
      Payment via company cheque is only available for Malaysian companies that are making payment in Malaysian Ringgit (MYR) only. Kindly contact us at rt@rspo.org for further information on RT16 conference rates in MYR.
  5. Can I / we pay for the RT16 fees as a walk-in participant?
    Yes, you can. However, for logistics and convenience purpose, we would advise you to pre-register online through the RT16 website. You may do so at http://www.rt.rspo.org/r/reg.php
  6. How can I become a sponsor for RT16?
    RSPO recognizes the value of corporate sponsors and has a variety of sponsorship packages available. Kindly log on to http://www.rt.rspo.org/c/rt16-sponsorship-opportunities-tc/ to view the RT16 Sponsorship Packages.
  7. How do I become an exhibitor at RT16?
    Exhibition booths are available for sale at RT16. Kindly log on to http://www.rt.rspo.org/c/rt16-exhibition-rates-tc/ for further details.
  8. Do I require a visa to enter Malaysia?
    A foreign citizen who wishes to enter Malaysia is required to obtain a visa from a Malaysia Embassy or a Consulate General of Malaysia.

    However, nationals of certain countries do not require a visa if they meet visa exemption requirements. For more information, kindly contact the respective Ministry of Foreign Affairs of Malaysia in your domicile country for the latest updates.

    To locate the Embassy of the Ministry of Foreign Affairs of Malaysia in your domicile country, kindly refer to http://www.kln.gov.my/web/guest/malaysian-mission.

    To know more about Malaysia Visa general information, kindly visit http://www.imi.gov.my/index.php/en/main-services/visa/visa-requirement-by-country.

    Immigration laws are subject to change without prior notice.
  9. What should I know about the RT16 venue?
    The RT16 will be held at The Magellan Sutera Resort Kota Kinabalu, Malaysia. RSPO has arranged special rates for the participants of the RT16 at The Magellan Sutera Resort Kota Kinabalu. Rooms are available on a first-come-first-served basis so participants are encouraged to book your rooms early to avoid disappointment.

    For more information, kindly visit https://rt.rspo.org/c/venue-accommodation/
  10. How do I make hotel reservations?
    RSPO has arranged for special rates for the participants of RT16 at The Magellan Sutera Resort Kota Kinabalu.

    Participants are encouraged to book your rooms early to ensure availability. Kindly book your accommodation here.
  11. Is there shuttle service provided?
    Shuttle service to and from RT16 venue is provided for delegates staying at Promenade Hotel.
  12. How can I find out more about tourism and guided tours?
    You may check with the concierge at your respective hotels with regards to guided tours or visit http://www.sabahtourism.com/essentials/travel-tips.
  13. How can I contact the RSPO Secretariat?
    You may contact the RSPO Secretariat at either rt@rspo.org or rspo@rspo.org. Please visit https://rt.rspo.org/c/contact-us/ for more information.